It is regarding the lack of maintenance on the resorts Air Conditioning. Ok, so the biggest problem I had with my Stay was a serious Health & Safety Breach. The cables hitting the windows sounded like someone trying to open the door by taking the lock apart. At one point I woke up startled as it sounded like someone else was in the room. Unfortunately, there were rubber strips/cables loose on the outside of the window frames and they were repeatedly slapping against the windows due to the wind outside. Unfortunately, at the Rio there was no seating area where you could even sit outside to have a beer or a coffee for the whole of my stay! Why not do the pool refurb in stages, so at least you have a partly open outside area with a Bar? So, I was put up in the masquerade tower The room, although dated, was clean and the bed was super comfy, so looking forward to a good night’s sleep after a 10-hour flight. The pool was closed, which I understand some other resorts do at the end of October.

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